MAYAM

Built for Jewellery.
Designed for What’s Next.

One cloud platform for your jewellery business — POS, online store and CRM, with open integrations and the flexibility to grow with you.

Mayam jewellery management platform showing the daily sales reportMAYAMMDashboardCounterInventoryReportsDaily salesSales by staffStock on handSettingsDaily salesFrom01/09/2026To23/09/2026BranchAll branchesExport CSVTotal (RM)658,606.09Gold (RM)634,597.34Workmanship (RM)24,008.75Invoices105Chart50,00040,00030,00020,00010,000001/09/202605/09/202609/09/202613/09/202617/09/202621/09/2026

Gold Rate Locked

Every sale priced by weight

LHDN e‑Invoice

Sent straight to MyInvois

Data Migrated

All your old records come too

Any Device

No licence per device

The Mayam Platform

One platform.
Three ways to grow.

Run the counter, sell online and look after your customers — each part built for jewellery, all of it connected on Mayam.

A jewellery shop team member at the counter, with Mayam on a laptop, a tablet and a phone

01 / Mayam POS

Run the counter and the whole store.

Sales, jewellery inventory, gold pricing, branches, customers and reporting — in one cloud-based POS built for how jewellery shops work.

Fast Checkout

Complete everyday sales with a simpler, more focused workflow.

Inventory & Gold Pricing

Keep jewellery details and gold rates organised from one place.

Every Branch, One View

See sales, inventory and activity across your branches.

Explore Mayam POS
Mayam POS daily sales report: totals by gold and workmanship, invoice count and a daily sales chart from January to May 2026MAYAMMDashboardCounterInventoryReportsDaily salesSales by itemSales by staffStock on handBuyback registerBuyback decisionsScrap poolE-invoice statusCustomersSettingsDaily salesPrintMoreFrom01/01/2024To22/05/2026BranchAll branchesExport CSVTotal (RM)4,992,303.87Gold (RM)4,802,984.87Workmanship (RM)189,319.00Invoices772Chart80,00060,00040,00020,000001/01/202622/01/202612/02/202605/03/202626/03/202616/04/202607/05/2026Daily sales01/01/2024 – 22/05/2026
Mayam POS new buyback screen: seller details with masked IC, three pieces at today's locked buyback rate, and the total to pay outBuybacksNew buybackOctober 22, 2026 · Nilai Branch · MayamCustomer (seller)EditNameNurul Huda binti HassanPhone012345678Email—Date of birth4 Feb 1987Marital status—AddressSeremban, Negeri SembilanMembership tierMember card no.MY000214Joined on22 Oct 2023Expired on—TIN—BasicIC number (full)XXXXXX-XX-XXXXShown in full here and on the printed voucher; masked everywhere else.LinesAdd itemITEMWEIGHTRATEAMOUNTBroken chain · 9165.42 g440.002,384.80Ring · 9163.18 g440.001,399.20Earrings · 9162.06 g440.00906.40Today's buyback ratesLocked 9:02 amGold 999RM485.00 /gGold 916RM440.00 /gGold 750RM360.00 /gTotalsTotal weight10.66gTotal to pay outRM4,690.40Pay out

02 / Mayam Commerce

Bring your jewellery business online.

Build an e-commerce experience designed around your jewellery business — connected with the systems and workflows you already use.

Online Store

Create a modern shopping experience for your customers.

Connected Operations

Connect your online business with Mayam and your existing workflows.

Built Around Your Business

We help customise the experience based on how your jewellery business operates.

Explore Mayam Commerce
Concept of a jeweller's own online store built with Mayam Commerce: campaign banner, categories and servicesmaisonara.com.myCOMPLIMENTARY GIFT WRAPPING ON EVERY ORDERMAISON ARAFINE GOLD JEWELLERY2HomeRingsNecklacesBanglesEarringsGold BarsContactNEW SEASONHeritage GoldCollection916 and 999 gold rings, bangles and pendantsShop the collectionRingsBanglesNecklacesEarringsPendantsBraceletsWeddingGift SetsInsured deliveryEvery order, nationwideCertified gold916 and 999, stampedBook a viewingTry it on in storeGift wrappingOn every order
Concept of a second jeweller's online store built with Mayam Commerce: popular collections and new arrivalskemalagold.myKEMALAHOMECOLLECTIONSSHOPJOURNALCONTACTCART0BANGLESSee the collectionEARRINGSSee the collectionNECKLACESSee the collectionRINGSSee the collectionPOPULAR COLLECTIONSNEW ARRIVALSSaleSale

03 / Mayam CRM

Turn every customer into a relationship.

Build a CRM around your jewellery business to keep customer information organised, support follow-ups and create better customer experiences beyond the first purchase.

Customer Database

Keep customer information organised in one place.

Follow-Up Workflows

Build processes for your team to stay connected with customers.

Customised for Jewellery

Shape the CRM around your sales and customer service workflows.

Explore Mayam CRM
Mayam CRM inbox on a phone: customer chats from WhatsApp, Instagram, Messenger and TikTok in one list, answered by AI or the team 9:41 InboxSearchAll (642)My queue (8)Autopilot (611)ReNHNurul HudaAd9:39 AMAI: Boleh! Saya simpankan sampai 6 p…AIFAFarah AdlinaAd9:35 AMBoleh, terima kasih!2MLMei Ling TanAd9:30 AMYou: Done! Your "Aisyah" pendant is …YouSKSiti KhadijahAd9:23 AMAI: Baik! Bawa sekali IC ya. Kedai buk…AIPNPriya NairAd9:16 AMThe 10g one please1HRHafiz RahmanAd9:07 AMAina: Terima kasih! Dah pos hari ini,…AinaAZAishah ZulkifliAd8:54 AMAI: Ada! Ansuran 0% sehingga 12 bula…AILYLiyana YusofAd8:38 AMUntuk cincin ini, saiz berapa…3 6
Mayam CRM dashboard on a phone: 36.84K messages, 6.77K leads and a 30.4% closing rate this year, with messages compared to the prior year 9:41 Mayam CRMThis year, 2026Messages36.84K↑ 20.0%Leads6.77K↑ 20.1%Closing rate30.4%↑ 2.3%Messages overviewvs prior yearThis yearPrior year8K6K4K2KJanFebMarAprMayJunJulAugSepOctNovDecNeeds attention6 16
Why Mayam

Built for where your
business is going.

Not where it used to be.

Mayam gives jewellery businesses the freedom to modernise, integrate and grow — without being held back by rigid systems or device-based licensing.

  1. 01

    Cloud,
    not device-bound.

    Access Mayam through the web without tying your operation to individual device licences.

    Access from supported devices.

  2. 02

    Open,
    not locked in.

    Keep using the platforms that work for your business. Connect Mayam with external tools through its open architecture.

  3. 03

    Ready
    to evolve.

    Add new capabilities, integrations and workflows as your business requirements change.

  4. 04

    Simpler
    by design.

    Smart workflows reduce unnecessary steps and make everyday operations easier for your team.

Built for What’s Next

Your business shouldn’t have to
outgrow its system.

Mayam is designed to grow alongside your jewellery business.

The Old Way vs The Mayam Way

Your jewellery business has evolved.
Your POS should too.

Traditional systems were built to process transactions. Mayam is one platform for your POS, e-commerce and CRM — built to connect, adapt and grow with you.

The Old Way

A closed system

Limited integration

Every new tool needs a workaround — or isn’t possible at all.

Manual workflow

Sales, stock and customers live in separate places and get re-keyed.

Closed ecosystem

You work around what the vendor allows.

Platform dependent

Growing means waiting for the system to catch up.

The Mayam Way

One platform. Built to connect.

Open API

Connect your website, accounting and apps through Mayam’s open API.

One platform

POS and operations, e-commerce and CRM run together on Mayam.

Your choice of tools

Use Mayam as your core without being locked into the Mayam ecosystem.

Built to grow

Add new platforms, branches and capabilities as your business evolves.

Integration availability may vary by platform.

Your system. Your tools. Your choice.

Your business shouldn’t have to work around your POS.

Switching & Support

Switching systems shouldn’t
stop your business.

Moving from an existing system? We’ll help you plan the transition, prepare supported data and get your team ready for Mayam.

Switching to Mayam

  1. 01

    Understand Your Business

    We first understand your current setup, branches, inventory structure and everyday workflows.

  2. 02

    Prepare & Migrate

    We help prepare and migrate supported data from your existing system into Mayam.

  3. 03

    Configure Mayam

    Configure your branches, users, jewellery categories and business settings before going live.

  4. 04

    Train Your Team

    Your team learns the essential Mayam workflows before using the platform for daily operations.

  5. 05

    Go Live & Support

    Once the setup is ready, your business can begin operating on Mayam with transition support from our team.

See the full switching journey

After Go-Live

  • Human Support

    Get assistance when your team needs help using Mayam.

  • Guidance

    Help your team understand and use the platform effectively as part of their daily operations.

  • Platform Updates

    As the platform evolves, Mayam can continue improving alongside the way modern jewellery businesses operate.

  • Growth & Integration

    Discuss new branches, integrations or requirements as your jewellery business grows.

Your relationship with Mayam
doesn’t end at implementation.

It’s where it begins.

FAQ

Questions before
making the move?

We’ve answered some of the common questions jewellery businesses may have when considering Mayam.

Yes. The first step is to understand your current setup and the data available from your existing system. From there, we can plan the transition and determine which supported data can be prepared and migrated into Mayam.

Mayam is cloud-based and designed to be accessed through supported devices without relying on the traditional per-device licensing model.

Mayam is designed with an open architecture and API capabilities, allowing external platforms and applications to be connected based on their technical requirements and available APIs.

This may include websites, e-commerce, accounting and other business tools.

Mayam is designed to support integrations with external business systems where compatible APIs or integration methods are available. The exact setup will depend on the accounting or e-invoice platform your business uses.

Team preparation is part of the transition process. We'll guide your team through the essential Mayam workflows so they understand how to use the platform for daily operations before go-live.

Mayam continues to support your business after implementation. Your team can get guidance when assistance is needed, and new requirements such as branches or integrations can be discussed as your business grows.

Mayam is configured based on your business requirements. Book a demo and we'll first understand your setup, branches and requirements before discussing the most suitable implementation.

Book a Demo

Tell us about your business.

Leave your details and our team will get in touch to arrange a walkthrough around your current setup, branches and requirements.

We review your current setup and requirements first.

A walkthrough built around how your business actually works.

No commitment — just a clear picture of the fit.

Extra requirements

Optional — tick anything you’d also like help with.

We only use your details to contact you about this enquiry.

Ready for What’s Next?

See how Mayam fits
your jewellery business.

Book a personalised demo and we’ll walk through your current setup, business requirements and how Mayam can work for your operation.

No commitmentPersonalised walkthroughBuilt around your business

MAYAMJewellery Operating Platform